Import Taxes

To avoid any subsequent misunderstandings, please note that importing goods from another country can mean that your national Customs authorities may charge you Customs Duty and/or other additional related taxes (for example a Value Added Tax or a Purchase Tax). YOU, as the importer, are responsible for paying any such taxes. We have no control over what taxes you may be charged by your own national tax authorities. We are not responsible for compensating you for payment of any such taxes. If you do not know how much (if any) import tax you might have to pay, please check with your local tax authorities BEFORE entering into a contract to purchase.

On any Customs forms, we declare the full purchase price as the value of the goods. We do not under declare values, or mark goods as a "gift".

This notice is incorporated into our Conditions of Sale.

Delivery Time

Most orders are shipped within 3 business days from the day that your order was received. Once the order is shipped it will arrive at the shipping address within 1 to 5 days for UPS Ground shipments within the United States or 2 to 5 days for destinations outside the United States, from the day that it was shipped.

Return Conditions

In order to return any product that you have purchased you must contact us for authorization as well as the proper mailing address. Please call 1-866-553-0596 (480-516-4736) to receive an RMA number. The items must be unused and in new condition (DVD's must still be sealed in plastic). If it is massage stone, they must still be sealed in the plastic bag that they were originally packaged in. You are also responsible for the shipping costs associated in sending the products back to our location, a $5 restocking fee, as well as the initial shipping costs.